Pay once — no monthly bills, no auto-renewals, no surprises. Use as much support as you need for the full plan term.
Unlimited Remote Support Plans
Prepaid plans — pay once, use freely
All plans include unlimited remote helpdesk support for software issues, fixes, security, and tech guidance. No per-incident fees. Fair usage policy applies.
Prepaid · 6 Months
Starter
Try us out. Great for businesses wanting remote support without a long commitment.
No auto-renewals. Plans expire at end of term and never charge your card again without your action. You'll get a reminder email 30 days before expiry.
One-Time Services
No plan? No problem.
Need a single fix or on-site visit? Pay per service with no commitment required. All one-time services are billed after the work is completed.
Remote Support Session
One-time remote session for errors, slow performance, software issues, or general troubleshooting. Most resolved same day.
$79 per session
Virus & Malware Removal
Full scan, removal, and cleanup of viruses, ransomware, spyware, and adware. Includes follow-up security hardening.
$99 flat rate
New Device Setup
Complete setup of a new PC or laptop — accounts, software, printers, and network connection included.
$99 per device
On-Site Technician Dispatch
A vetted local tech dispatched to your office. Covers hardware, cabling, networking, and physical setup.
$149 per visit + travel
Data Backup & Recovery
Setup of backup systems or recovery of lost/corrupted data from drives, failed machines, or accidental deletions.
From $129 depending on scope
Office Network Setup
Complete office network design, router/switch config, Wi-Fi, and device connections for new or relocating offices.
From $299 depending on size
Common questions
You can contact us as often as you need within your plan period with no per-incident charges. A fair usage policy applies — designed for genuine business IT needs. Real SMBs never hit the limit.
No. These are prepaid plans — they don't auto-renew. You'll get an email reminder 30 days before expiry. Renewal is entirely your decision, no surprise charges ever.
We coordinate vetted local technicians through our FieldNation and WorkMarket networks. Once you submit a request, we find and dispatch the nearest qualified tech to your location — typically 4–24 hours depending on your area.
Yes. We'll credit the remaining value of your current plan toward the upgrade. Just contact us and we'll handle it with no penalty.
Remote support is available nationwide across the US. On-site coverage depends on location — we cover most major metros and many smaller markets. Contact us with your zip code and we'll confirm before you purchase.
None. The price shown is what you pay. We do a free onboarding call to understand your setup — no charge, no obligation.
Not sure which plan fits?
Call us and we'll figure it out together — no upselling, no runaround.